Shipping policy
Shipping Policy
Thank you for shopping with Tiny Room Treats. We aim to deliver your order quickly and reliably, so you can enjoy your products as soon as possible.
Processing & Dispatch Times
Free next day delivery is available on orders over £14.99* placed before 2:00 PM (UK time)
Orders placed after 2:00 PM will be dispatched the next working day
All other orders are processed and dispatched within 1 working day (excluding weekends and public holidays)
You will receive a shipping confirmation email with tracking details once your order has been dispatched.
Delivery Times
We ship from the United Kingdom.
United Kingdom
- Next day delivery: 24 hours (for qualifying orders)
- Standard delivery: 48 hours
International
- Estimated delivery: 5–10 working days
Please note that delivery times are estimates and may vary depending on your location and external factors such as courier delays.
Shipping Costs
- Free shipping on all UK orders over £15
- Orders below this amount will have shipping calculated at checkout
International Shipping
We offer international shipping to selected countries.
Customers are responsible for any customs duties, taxes, or import fees that may apply once the order reaches the destination country.
Order Tracking
Once your order has been dispatched, you will receive a tracking number via email.
Please allow up to 48 hours for tracking information to update.
Delays
While we always aim to meet our delivery estimates, delays can occasionally occur due to:
- High demand periods
- Courier service disruptions
- Customs processing (for international orders)
We appreciate your patience in such situations.
Lost or Missing Orders
If your order has not arrived within 10 working days (UK) or 15 working days (International), please contact us at:
We will investigate and resolve the issue as quickly as possible.
Incorrect Shipping Details
Please ensure all shipping details are correct at checkout.
We cannot be held responsible for orders delivered to incorrectly provided addresses.